Verto Case Study: working with the City of Wolverhampton Council

The city of Wolverhampton lies at the heart of the Black Country and is one of three cities in the West Midlands region. The city and council are experiencing a period of unprecedented growth and transformation, highlighted recently when the City of Wolverhampton Council was awarded ‘Local Authority of the Year’ at the MJ Awards, 2017.

The council serves a population of around 250,000 across 20 wards. It has a mission to ‘work as one to serve our city,’ and a vision that by 2030 ‘Wolverhampton will be a prosperous and inclusive city that celebrates its diversity and heritage and plays its part on the regional, national and international stage.’

Like all local authorities, the City of Wolverhampton Council has a complex structure made up of the full council and its various committees, directorates and services.

The council works with a wide range of other organisations through several key partnerships, including the local strategic partnership for the area and the West Midlands Combined Authority.

It has to report regularly on its progress in delivering its plans, both within the council itself and to its various partners.

What the City of Wolverhampton Council wanted to achieve 

The City of Wolverhampton Council’s Projects and Programmes Team currently produces highlight reports on 59 projects and 32 workstreams. These are developed into an overall dashboard and shared monthly with the council’s wider leadership team.

Prior to using Verto the Projects and Programmes Team were preparing these reports manually. Now, with Verto, the process is automated, which makes best use of officer time and ensures information is prepared for senior managers in an efficient and cost-effective way.

How we’re helping the City of Wolverhampton Council achieve its goal 

When we started working with the council in 2015, we worked alongside the Projects and Programmes Team to configure Verto in line with their project management process, from a project’s initial proposal right through to its close.

We also worked with them to set up standard reports which can be produced at the press of a button.

“The team from TMI provided excellent customer service. They prioritised our change requests and are good at turning things round when we need them to – straight away if they can. And they use our feedback to help them develop Verto so we, and others, can get more from it.” 

Laura Palmer, Portfolio Delivery Manager, the City of Wolverhampton Council

How the City of Wolverhampton Council is benefiting from using Verto

Since using Verto the City of Wolverhampton Council has seen a number of benefits. Perhaps the most significant is that they now have a controlled management and workflow process across the council.

With Verto all the council’s programme and project data is in one place. This means the Projects and Programmes Team can support project managers and projects officers from start to finish. As Harpreet Riyat, the council’s Project and Resources Manager says, “Verto is very clear and easy to use. Everything is in front of you on one screen and it guides you through the whole process so it’s very easy to learn.”

The Projects and Programmes Team have established a bi-weekly Project Assurance Group (PAG). This has helped programmes and projects become more visible and made it easier for the group to establish links, find commonalities and break down barriers. As a result they have also been able to identify both financial and time savings.

The increased visibility of programmes and projects also makes it easier for the PAG to agree which proposals should proceed. And once projects are up and running, the Projects and Programmes Team can quickly and easily produce monitoring reports which show progress, outcomes and risks.

Because Verto is based in the cloud it allows for mobile working so staff can easily work on it where and when they need to. This also makes it easy for people to collaborate across partnership projects and programmes. They can then use Verto’s instant messaging tool to communicate with each other.

Harpreet Riyat also commented that using Verto has substantially reduced the Projects and Programmes Team’s need to use paper.

We continue to work with the City of Wolverhampton Council. Recently we supported their move to VertoPro and resolved small technical issues very quickly.

We are also due to set up and roll out a single sign-on which means users no longer need to log in to Verto with a user name and password. Instead Verto will automatically be available to them when they log on to the council’s system. This has removed a potential barrier to using Verto and encouraged more consistent use of the tool.

The Projects and Programmes Team would like to develop more intuitive reporting so are currently reviewing our latest reporting options. We will then configure the reports they’d like to use to suit their needs.

To find out more about how Verto can help your local authority please call us on 0118 334 6200 or message us here.


How Verto helps you plan and deliver the perfect project

What does the perfect project look like? We think it has clearly expressed outcomes that you can easily monitor, measure, evidence and report on. It involves all the people who have an interest in it and can help it succeed. It comes in on time and within budget. And it makes a positive difference.

 

That’s easy to write. But harder to do. Especially for a large organization that’s delivering multiple projects under different programmes, often as part of a multi-agency partnership.

 

With Verto, you’ll find the perfect project is much easier to achieve

 

Verto brings every aspect of a project into one place, from the very start when you’re forming ideas and writing your business case, right through to your final evaluation and project report.

 

This gives you the transparency you need to be able to manage the project effectively and work in partnership with all the organizations you need to involve.

 

Verto gives you a shared dashboard and database and helps you standardize processes. This saves you time and makes it easier for you to accurately interpret your data and produce accurate, real-time reports.

 

Verto also automatically links your project’s outputs to its outcomes. This means you can:

 

  • See how you’re meeting your key performance indicators
  • Easily monitor and measure the outcomes your project is delivering as it progresses
  • Measure and manage cost, both for both a single project and across whole programmes
  • Accurately report on and evaluate what your project has achieved when it ends
  • Measure your performance against national indicators and that of other organizations

 

All this will help you accurately and effectively target improvement, manage spend and identify savings.

 

Your Verto

 

So Verto will help you improve your performance and deliver efficiency savings using an evidenced based approach that is easy to report on.

 

What makes it so popular with our clients is how we they can customize Verto to meet the exact needs of their organization and reflect their existing terminology and practice.

 

This has helped different partners work together using the same processes, language and templates. It has given them transparency and so helped them develop trust and strong working relationships. It has helped them share good practice. And it has helped them easily produce accurate reports, both for use internally and as part of their statutory requirements.

 

 

To find out more about how Verto can make your project management easier please call us on 0118 334 6200 or message us here.

 

And for more information on how we’re helping different multi-agency partnerships deliver complex programmes and improve outcomes for the communities they serve, please see the case studies we post on our blog, such as this one for Bristol, North Somerset and South Gloucestershire Sustainability and Transformation Plan.

 

 

 

 


Our five golden rules for a successful meeting

Our five golden rules for a successful meeting

 

In our post on 9th March, we looked at the top five skills all project managers should have. Number five on our list was being able to manage meetings. Because well-run meetings are such a vital part of a project’s success, we said we’d look at them again in a future post.

So today, we’re going to look at how you can make sure your meetings are a success.

The professional meeting goer

Many of us go to so many meetings it can seem like that’s all our job is. An endless round of agendas, minutes, background papers, reports, coffee, biscuits and hoping you’ll be able to park.

Will your morning meeting be over in time so you can go back to your office before your afternoon meeting? How many of the people who were in your last meeting will be in your next meeting? How many people do you only ever meet in meetings?

What are all these meetings for?

But, however much we may moan about them, we do need meetings. They’re a key part of how we share information, make decisions and keep a project moving forward.

Meetings can also be the only time different people involved in a project get to see each other. So they can be an important way to keep partners connected and involved.

How to make sure people come to your meetings

When people are confident that your meetings are relevant, useful, well run and overall a good use of their time, they’ll come to them. And, perhaps more importantly, they’ll keep coming.

This is key, because consistent commitment and participation from the right people is one of the things that will help your projects succeed.

So take a look at our golden rules for how to run a successful meeting. They’ll help your meetings succeed and, as a result, help your projects succeed too.

 

Our five golden rules for successful meetings

 

 1. Make sure you invite the right people

Only invite people who are involved in the business of the meeting, can contribute to it and make decisions - or who have a direct link to those who can. This is particularly important with public sector organizations where the decision-making process can have several layers and be complex.

Generally, for a meeting to be effective no more than 12 people should be part of the core group. However, from time to time you may also want to invite people who you need to hear from or who need to hear what you’re discussing.

 

2. Plan the meeting carefully

When you’re putting the agenda together make sure you stay focused on a clear outcome (or outcomes, but not too many – see point about timing below). Think about what the meeting needs to decide, discuss and hear about now. If something doesn’t require immediate action or isn’t clearly relevant, leave it for a later date or don’t include it at all.

Show whether each agenda item is for decision, information or discussion. As people are usually more lively and creative at the start of a meeting, put items that need mental energy and clear heads at the top of the agenda. However, it can also be helpful to put items of significant interest and concern further down the agenda. This can help people get over the natural attention lag that happens about 20 minutes in to a meeting.

It’s also worth thinking about the impact agenda items will have on the group. Some will bring people together while others can create a divide. The order in which you include these items will make a difference to the whole atmosphere of the meeting. For example, it is worth ending the meeting with an item that creates consensus so that people leave on a positive note.

 

3. Time the meeting carefully

Set a time for your meeting and stick to it. And try not to let it last longer than two hours. Meetings that go on too long become less effective.

Include the start and end time on the agenda as well as the timing for each agenda item. This will help keep people focused and prevent the meeting from overrunning.

We all hate lengthy meetings that go on and on so doing this will help people look at your meetings in a positive way and encourage them to attend regularly.

 

4. Set the right tone

You, or the chair, need to set the tone for the meeting from the start. Make sure it’s purposeful, focused and energetic. However, you also want people to feel comfortable and able to contribute so make a conscious effort to include everyone and allow some time for a more easy-going approach.

The right tone also relates to what happens outside of the meeting. So make it clear you expect people to prepare, to turn up on time, to participate and to carry out actions they commit to.

 

5. Follow-up the meeting properly

Once you’ve held your meeting send the minutes to everyone promptly, preferably within a week. Include the actions you agreed on and the names of the people who will carry them out.

Minutes also help people who weren’t at the meeting catch up on what was discussed and agreed. If necessary, get in touch with them in person to share what happened and discuss any particular issues with them. This will show they were missed and encourage them to stay committed to the work of the group and attend next time.

Well-run meetings are particularly useful when you’re managing multi-agency projects. They can bring people together who otherwise wouldn’t meet. They can help to define the partnership. And they can help people to understand both their collective aim and the way in which they and others can contribute to and influence this.

 

To find out more about how Verto can make your project management easier please call us on 0844 870 8785 or message us here.

How Verto Helps You Manage Risk

You’ll have noticed in our blogs that we often talk about risk and how important it is that you manage it well.

 

In our last blog we described effective risk management as being aware of everything that could go wrong, having plans in place to respond quickly if something does go wrong and updating these plans as the project progresses and the risks change.

 

Others say that risk management is about anticipating what could happen between where you are and where you want to be.

 

This means looking at:

 

  • What you’re aiming to do
  • What might go wrong and why
  • If it does go wrong, what would happen
  • What you can do to stop it happening or make it have less impact

 

You should identify potential risks as soon as you start to plan your project. And you should monitor them throughout the life of the project.

 

Verto can help you do this.

 

A quick and easy way to manage risk

 

One of the greatest risks to any project is poor communication. For example, John finds out that in order to meet the deadline for a bid a member of his team needs some information. He’s out of the office when he’s told this, so makes a note to sort it out when he gets back. However, events overtake him and his note gets lost in the pile of other things he has to do. The deadline passes and his project ends up short of funds.

 

With Verto, wherever John had been when he first heard about this risk, he could immediately have sent a message to however many members of his team he needed to. And they could have picked it up, wherever they were.

 

He could also have created a task to remind them what they needed to do and by when. He could then have set an alert to let him know when the task was complete or if it was at risk of being missed.

 

A quick and easy way to monitor risk

 

Of course, you’re aware of some risks from the start of a project.

 

Let’s look at another example from John. He’s managing a project and has six months to complete one part of it. From the outset, some of his team warned that it could take much longer than this. However, the management team chose not to restructure the whole project. Instead they asked for weekly progress reports and for John to have a contingency plan in place.

 

If John were using Verto he would have a clear and detailed view of all his projects, in one place. This would make it easy for him to keep a close watch on the part of his project that was at risk of overrunning. Verto’s automatic notifications would also alert him straight away if anything began to fall behind. So John would be able to step in and take immediate action. And he would be able to produce and share an accurate progress report so his management team were always well informed.

 

While this wouldn’t remove the risk, Verto’s tools mean John could stay in control of the situation rather than just respond to it.

 

After all, it’s better to manage a risk than manage a crisis.

 

To find out more about how Verto can help you manage risk please call us on 0844 870 8785 or message us here.


Why it’s Worth Investing in Collaborative Working

No one ever said collaborative working is easy. To make it a success definitely takes effort. But making that effort is worthwhile because the benefits of collaborative working can be significant, for both your service users and the organisations taking part.

 

In future posts we’ll look at some of the barriers to collaborative working, what can go wrong, and how you can make it easier.

 

But for now, perhaps because we’re still in a positive New Year frame of mind, we’re going to focus on the benefits of collaborative working.

 

What is collaborative working?

 

Before we start, it’s worth being clear what we mean when we say collaborative working.

 

There are many definitions posted on the web and published in guidance documents, some of which will suit your organisation and specific collaboration better than others.

 

From our experience supporting people and organisations involved in collaborative working, we’re happy with:

 

Collaborative working is two or more departments or organisations working together. This may be to contribute to a particular activity, function or project, or to contribute to a new organisation. The arrangement may be for a fixed time or it may be permanent.

 

Why do we work in collaboration?

 

It’s also worth looking at what’s driving us to work in collaboration.

 

The impetus may come from public opinion, government policy and the ongoing public sector drive for improved efficiency and effectiveness – most likely it’s a combination of all three.

 

However, what initially led to the collaboration is less important that what the outcomes may be. Because when collaborative working goes well, these can be extremely positive.

 

 

  1. Collaborative working helps you save money

 

Organisations working together are usually much more cost-effective than, what we now call, silo-based working. From joint procurement to cutting duplication, there are many ways that collaborative working can lead to savings. As evidence of this, our clients are currently using Verto to help them track £13.2 billion of planned savings.

 

  1. Collaborative working helps you be more effective

 

At the heart of collaborative working is improving outcomes for service users. When we focus more on why we’re providing a particular service and work together to find solutions, both of which collaborative working makes us do, we’re more likely to make a positive difference.

 

  1. Collaborative working helps you learn, share and repeat success

 

Closely linked to the point above, working with others and learning from their knowledge and experience, helps us understand more about what we really need to provide and how best to do this. Over time, services can become more resilient and expertise in teams can grow.

 

  1. Collaborative working helps you build a strong and united voice

 

When we share our knowledge and experience, we may also uncover shared problems and concerns. If we then need to lobby for change, one clear message sent by many will have much greater impact.

 

 

We designed Verto to help make collaborative working easier and more successful for you. In future blogs we’ll look in more detail at how Verto’s specific tools do this. Because whether you want to make communication, reporting, risk analysis, task management, resource management, performance planning or document storage and sharing easier, we can help.

 

For more information please call us on 0844 870 8785 or message us here.


Our Top Ten Tips for Project Management Best Practice

However many projects you manage, no two will ever be the same. Even where projects share some aspects, they are unlikely to be totally alike. For example, the project team, stakeholders, funding streams or key targets could all be different.

 

However, some areas of best practice apply to all the projects you manage. Have a look at our top ten tips and make them part of the way you work. You’ll find your job will become easier and your projects will be more likely to succeed.

 

1. Plan your project properly

Thorough planning before the project starts will help you be clear and realistic about what the project is meant to achieve. This means you can set well-defined success criteria that you can measure and report on.

You’ll be able to make sure you have the right budget, the right resources and the right skills on the project team. It will also help you identify and plan for potential risks and set realistic timescales.

 

2. Start your project properly

To help set the tone for your project and create some energy around it, start it formally with a meeting or event.

Invite all your stakeholders and use it as an opportunity to remind everyone of the project’s aims and the part they’ll all play in its delivery – and ultimate success.

 

3. Keep in touch with all your stakeholders

Once your project is up and running make sure you communicate regularly with everyone involved. Let them know what’s going on, including any problems, risks and delays. Be sure to share successes too, like when milestones are reached, to acknowledge people’s input and say thank you.

How you share information can include anything from a simple message to one person right through to a formal report to the project board. What’s important is to make sure everyone is as up-to-date on the project as possible.

 

4. Ask for feedback

Alongside keeping in touch with everyone involved in your project, ask them to share information with you too. Encourage people to give their feedback, as this will help them stay involved with the project and keep you in touch with what’s going on.

You can also use feedback to help you learn and improve your own performance.

 

5. Keep an up-to-date and detailed work plan

A detailed work plan will help everyone know what they’re responsible for and will make it easier for you to measure progress, hit milestones and meet deadlines.

These days, cloud-based applications make it easy to share documents. So update your work plan regularly and store it in the cloud so everyone can work off the current version.

 

6. Record everything that happens

Make sure you record everything that happens on your project and use it to improve performance across the board. You can learn from what has worked as well as from what hasn’t. You’ll also build a valuable source of data to help with your reporting and future planning.

 

7. Learn to say no

When someone asks you to take on more work or responsibility it’s tempting to say yes, especially when you know that’s what they want to hear. But always saying yes can easily lead to overload and a reduction in performance across the board.

So only say yes to new tasks or commitments when they won’t have an adverse effect on the priorities you’ve already agreed. Even small changes can accumulate over time and have a significant impact on your project.

 

8. Always document and agree any changes to the scope of the project

It’s likely that at some point in the life of your project, its scope may need to change. This may improve the overall benefit of the project but it can also have a negative impact.

So, before you go ahead with changes to the scope of your project, make sure the project board understands their potential impact and agrees to them. Finally, make sure you document the changes and update your project plan.

 

9. Be ready to respond to risk

Risk is a normal part of any project so you should build risk analysis in from the start. You can manage risk and minimise its effect by having a clear view of all the project’s potential risks, and mechanisms in place to let you know as soon as one arises.

The quicker you respond to risk the less impact it will have and the more likely it is that your project will stay on track.

 

10. Take time to reflect on the project when it’s ended

When your project has ended, involve the whole project team in reflecting on how it went. Look back in detail on how the project ran, its key events and issues. Learn both from what went well and what could have gone better.

Ask, for example, if the project delivered what it set out to achieve? Could it have done more and delivered bigger benefits? What went wrong and how could you have avoided these problems?

 

Use this learning to improve your own practice and share it with others to help future projects succeed. 

 

Verto’s cloud-based software makes managing projects easy for you. For example, its instant messaging tool, flexible reporting, instant updates, inbuilt version control and instant access to your documents and lessons learnt will all help you put these best practice tips into action.

 

For more information please message us here.


Who can benefit from Verto’s project management software?

You can benefit from Verto’s collaboration and project software, even if you don’t have the words programme or project management in your job title.

It doesn’t matter if you work in the public or the private sector either.

 

The benefits of our cloud-based software extend to a wide range of roles in a wide range of organisations, such as:

  • Private sector companies from SMEs to large corporates
  • NHS STPs
  • Other NHS organisations and health authorities
  • Local authorities including county, city and borough councils
  • Fire and Rescue Services
  • Government departments
  • Shared services organisations

 

Any PMO, organisation or individual who manages a number of different projects will benefit from using our software. For example, Peterborough City Council was managing 70 individual projects when we started working with them.

And any organisation working in collaboration with others will benefit from Verto’s shared platform too.

 

Verto can help you with:

  • Service delivery
  • Performance planning
  • Client and stakeholder engagement
  • Programme control and governance
  • Risk analysis
  • Shared practice
  • Managing resources
  • Flexible working
  • Costs and timesheets
  • Measuring project delivery
  • Business intelligence and reporting

 

We don’t just provide the software either.

We can train you and your team how to use Verto, and train you to train others in your organisation too.

We can help you move your operations to the cloud.

We can configure Verto to suit your individual requirements. For example, we can help NHS organisations run their QIPP reports and ISFE returns.

We can help you manage corporate transformation programmes.

We can help you manage your capital portfolio.

We can help you improve levels of governance and visibility across your projects.

And we can help you manage resources more effectively and make savings – to date we’ve helped our clients plan and track savings of £13.2 billion.

 

We could go on, but the best way to find out how Verto can help make your work easier is to talk to us. Please message us here.


Three Key Ways Verto’s Project Management Software Will Help Your Projects Succeed

Managing a single project can be hard, never mind the challenges of being responsible for several projects at once.

Because even the simplest project will involve different people and activities. And more complex projects may also involve different organisations, teams, stakeholders and funding streams.

When you add in budget constraints, challenging time-scales and the need to produce accurate reports, it’s easy to see how projects can go off the rails.

To help your projects succeed you need to keep in touch with everything that’s going on and everyone who’s involved, while maintaining a clear focus on each project’s intended outcomes.

Verto’s project management software will help you do this.

 

Instant messaging

 

Because Verto is cloud-based software, you can use it on most devices, wherever you are and whenever you need it.

 

This means you can use Verto’s instant messaging tool to easily keep in touch with everyone involved in your projects.

 

Imagine you’re in a meeting and suddenly need a budget update from someone else on the project team. All you have to do is send them a message and straight away they can get back to you with the most up-to-date figures.

 

Whether you need to quickly check something with one person, brainstorm with a particular team or update a whole group of people, Verto lets you do this.

 

So you and everyone else involved in your projects can share information and ask questions, in an instant and at the exact time you need to.

 

Direct document sharing

 

Along with keeping in touch with everyone involved in your projects, having the most up-to-date information is also critical for success.

Verto makes this easy too.

 

Because you can store all your project documents in the cloud, you can access them wherever you are, whenever you need them. You can read the latest versions and make changes without having to go back to the office.

 

Anyone who needs it can have access to read or update documents. And because Verto has a clever, automatic document control tool, you can be sure you’re looking at the most recent version.

 

Get real-time updates

 

Another of Verto’s clever tools is its real-time updates.

 

You can set Verto’s notifications to keep you and other members of the project team on top of your tasks and on-schedule with daily notifications and updates.

 

And if things do start to fall behind on a project’s to-do list, Verto will let you know straight away so you can take action immediately.

 

 

Of course, there’s much more to Verto. From risk analysis to flexible reporting, performance planning to resource management, Verto gives you all the tools you need to manage your projects from start through to successful completion.

 

For more information on how Verto can help your projects succeed please call us on 0844 870 8785 or message us here.


From 1 to £13.2 billion: The Benefits of Verto in Numbers

Verto’s cloud-based software can help you in a number of ways. For example, it can help you cut costs and improve efficiency across all aspects of your project and programme management.

 

It can also help your shared practice become more effective, for example when you’re working with providers or local enterprise partnerships.

 

Our years of experience and understanding of the demands of modern working drive these benefits.

 

The numbers below tell you more.

 

1          Verto’s project management software has 1 clear landing page you can customise for the way you work.

 

2          You can choose which of our 2 systems will suit your organisation best.

 

7          Verto starts from only £7.50 per user per month.

 

10        NHS Blood and Transplant rate us 10/10 for training, configuration, hosting and system development and updates.

 

15        The team at Verto has been providing cloud-based applications for more than 15 years.

 

24        Verto’s instant messaging means you can easily stay in touch 24 hours a day.

 

25        We’ve helped PMOs cut their costs by 25%.

 

30        And helped projects secure savings of 30%.

 

50        We’ve helped more than 50 organisations set up and run their PMO.

 

60        You can trial all Verto’s benefits FREE for 60 days.

 

120      We’ve provided cloud-based services to more than 120 public sector departments and organisations including fire and rescue services, NHS CCGs and local enterprise partnerships.

 

26,000             We support 26,000 registered users.

 

38,000             And track 38,000 tasks and milestones every day.

 

13.2 billion      We’re helping our clients deliver £13.2 billion of planned savings.

 

For more information on how Verto can help you please call us on 0844 870 8785 or message us here.


How Verto Is Helping CCGs Manage Their PMOs And Achieve Effective Collaboration

Clinical commissioning groups (CCGs) are responsible for planning and commissioning health care services for their local area. They are responsible for the entire local population and are measured by how much they improve health outcomes.

In order to meet this broad remit CCGs work with a wide range of partners and deliver a wide range of projects.

 

What is a PMO?

 

A PMO (programme or project management office) serves as a central point for all a CCG’s projects. An effective PMO will help a CCG make sure it delivers its projects on time, on budget and in line with the project’s stated aims.

Because a PMO collates data from all a CCG’s projects, it gives managers the information they need to identify priorities and target resources. This data will also help the CCG show the tangible service and patient care improvements they are delivering.

A PMO will serve as a centre of excellence, providing control and governance as well as advice and guidance to project managers. This is particularly helpful for project managers who are not formally trained in project management.

Overall, a well-run PMO will help CCGs improve efficiency across the board, leading to savings in time and costs – essential for organisations that are under increasing financial pressure.

 

How Does Verto Help?

 

Verto’s project management and collaboration software is specifically designed to:

  • Support partnership working by bringing together, on one secure platform, everyone involved in managing and delivering a project. This includes the project’s wider stakeholders.
  • Make collaboration easier with tools such as instant messaging, file sharing, real-time updates and notifications.
  • Improve practice by linking project outputs with performance outcomes and through best practice templates and controls.
  • Strengthen governance and transparency with accurate data, flexible reporting and a clear view of all projects at any given time.
  • Standardise practice with a range of templates for key activities in the project cycle.

 

“18 months on and with over 350 projects loaded we are reaping the rewards of our Verto application.”

NHS Thurrock CCG and Basildon CCG

 

Comprehensive Support and Training from Verto

 

We provide support and training to help you set up your PMO and get the most from it once it’s up and running.

We provide full onsite training for your PMO staff and Verto administrators. We can run either train-the-trainer or end-user courses, whichever you prefer.

We can create bespoke workflow and reports to suit the way your CCG operates. We can offer useful insights from our own experience of PMOs and put you in touch with other clients who can share with you what they have learned. We can even set up forums for you to receive valuable feedback from the people who use your projects and services.

And if you need any help once your PMO is in use, our helpdesk team are there for you.

To find out more get in touch. And look out for future blogs where we’ll take a more detailed look at how we support an increasing number of CCGs and now STPs.